Security Statement & Privacy Policy

We use Secure Socket Layer (SSL) technology, the industry standard and among the best available today for secure online commerce transactions. All of your personal information, including credit card number, name, and address is encrypted so it cannot be read during transmission.

Digital Security Certificate for provided by Thawte.

Important Note: For your safety, we suggest that you never e-mail your credit card number to us or any other recipient. Johnson Smith Company will never ask you to send credit card information via e-mail.

If you are still unsure about ordering online please call 1-800-853-9490 to place your order over the phone. You may also print a copy of your shopping cart and fax it to us 1-800-551-4406 or mail your order to:

Things You Never Knew Existed
P.O. Box 25600
Bradenton, FL 34206-5600

Things You Never Knew Existed is a division of the Johnson Smith Company, which has been in business since 1914, delivering exceptional customer service while respecting your privacy. We strongly believe that ordering online should be a fun, worry-free experience.

When you order products from us, some information, such as your name, credit card number and billing address, is required. Things You Never Knew Existed maintains a secure Web server allowing you to comfortably submit this information. All information, including customer accounts, transactions and all correspondence is handled with the utmost discretion. (Please refer to Security Statement above).

Credit card information is used for payment purposes only, and not for any marketing initiatives. Credit card information is NOT shared with any other companies, unless they are involved in processing your payment.

To ensure that your order is fulfilled properly, we also ask for your telephone number and e-mail address so that we may contact you should we have any questions about your order. Telephone numbers and e-mail addresses are NOT shared with other organizations.

Things You Never Knew Existed may use your address to notify you of new products we offer or of upcoming events that may be of interest to you. If you do not wish to receive such mailings from us, please visit our unsubscribe sections:

Our company and our trusted third parties may share with one another anonymous versions of user information collected at this site. We may use that information to link to and issue anonymous cookies containing demographic or intent-based data for online behavioral advertising purposes. Such cookies do not contain personally identifiable information. If you would like to opt out of online behavioral advertising, you may do so here:

Things You Never Knew Existed may share your address information with other reputable organizations offering products or services that may be of interest to you. If you do not want your information shared with these organizations, please contact our Customer Service department.

This site is not directed to children under the age of 13, and no information should be submitted or posted at Things You Never Knew Existed's online web sites by individuals 17 years of age or under, without their parent's or guardian's permission. We encourage parents to be aware of their children's online activities, and to learn about software that can filter objectionable material.

By using this site, you signify your agreement to the terms and conditions of this Privacy Policy. If you do not agree to this policy, please do not use this site. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at anytime. Please check this page periodically for any changes. Your continued use of Things You Never Knew Existed online following the posting of any changes to these terms shall mean that you have accepted those changes.

If you prefer, you may call or write us with your request:

By Phone:
1-800-853-9490 between 8:00am and 10:00pm ET Monday through Friday.
By Mail:
Things You Never Knew Existed Co.
c/o Preferred Mail Dept.
PO Box 25600
Bradenton, FL 34206-5600

You may also contact the Direct Marketing Association to be removed from other catalogs' mailing lists. You must submit your request in writing to:

Mail Preference Service
PO Box 9008
Farmingdale, New York 11735-9008